Privacy Policy
Last updated: February 2026
Information We Collect
Account information
When you create an account, we collect your name, email address, and authentication credentials. If you sign in through a third-party provider (such as Google), we receive basic profile information from that provider.
Usage data
We automatically collect information about how you use AutoReply, including the features you access, the keywords and communities you monitor, and the replies you generate or send.
Platform connection data
When you connect your social media accounts (Reddit, X, LinkedIn), we store the access tokens necessary to perform actions on your behalf. We do not store your platform passwords.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve AutoReply's services
- Monitor social platforms for relevant conversations based on your keywords
- Generate AI-powered reply suggestions tailored to your product and brand voice
- Send you service-related communications (account updates, security alerts)
- Analyze usage patterns to improve our product
- Prevent fraud and ensure the security of our platform
Data Sharing & Third Parties
We do not sell your personal information. We share data only in the following circumstances:
- Service providers: We work with third-party services for hosting (Vercel), database management (Supabase), AI processing (Google Gemini), email delivery (Resend), and analytics. These providers access data only as needed to perform their functions.
- Social platforms: When you choose to post a reply, the content is sent to the relevant platform (Reddit, X, or LinkedIn) through their APIs.
- Legal requirements: We may disclose information if required by law, regulation, or legal process.
Cookies & Tracking
We use essential cookies to maintain your session and authentication state. We may use analytics tools to understand how visitors interact with our website. You can manage cookie preferences through your browser settings.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure token storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing activities
- Export your data in a portable format
To exercise any of these rights, contact us at hello@autoreply.ing.
Children's Privacy
AutoReply is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of AutoReply after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at hello@autoreply.ing.